We want you to be completely satisfied with your purchase. However, due to the nature of perfumes, our policy is as follows:
You may request an exchange if:
The product arrived damaged or broken.
You received the wrong item.
Conditions:
You must contact us within 48 hours of receiving the item.
The item must be unused, in its original condition, and with original packaging.
🚫 No returns or exchanges will be accepted if:
The perfume has been opened or used.
The wrong item was chosen due to personal preference (e.g., you didn’t like the scent).