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Refund policy

We want you to be completely satisfied with your purchase. However, due to the nature of perfumes, our policy is as follows:


You may request an exchange if:


The product arrived damaged or broken.


You received the wrong item.



Conditions:


You must contact us within 48 hours of receiving the item.


The item must be unused, in its original condition, and with original packaging.



🚫 No returns or exchanges will be accepted if:


The perfume has been opened or used.


The wrong item was chosen due to personal preference (e.g., you didn’t like the scent).